How long does the shipment order take to deliver?
We try our best to ship your orders as soon as possible. Processing and dispatching an order ideally is done within 5-7 business days. However, the date of delivery depends on your PIN code. We do mention a standard delivery date in the order confirmation email.
Can I purchase different products for different shipment addresses in one order?
We can process only one shipping address per order. So, if any customer would like to order several items and ship to different addresses, please treat this as separate orders. A particular order can only be delivered to a single address. As a suggestion, we request you to place two orders for different addresses.
What happens if no one is present to receive the package/shipment, at the address provided?
Keeping in view the ease of delivery, our courier partners will make 3 delivery attempts at the address specified by the customer. Beyond this they will inform us about the package, being non-delivered.
Is it safe to shop online using my Debit card or Credit Card?
All our Credit Card, Debit Card and Net Banking transactions are processed over a secure encrypted connection. We use industry-leading payment gateways to facilitate online transactions. So you can be rest assured about the mode of payment you choose.
How can I avoid damage during washing the product?
We request our customers to kindly refer to the washing instructions mentioned on the tag of the product to avoid damage. Our products are made with handpicked delicate fabrics and are advised professional dry cleaning rather than home wash.
What happens if there is a dispute regarding the payment transaction during and after a product has been purchased?
Disputes if any will be subject to Delhi (India) Jurisdiction. We will not be liable for any loss or damage which may arise directly or indirectly out of decline of authorization of transaction on account of the Cardholder having exceeded the preset credit limit as mutually agreed by you and your bank.
How can I track my order?
You will receive the AWB details to track your order once your order dispatched. You can also mail us at support@anantayadesigner.com with your order number in case of further queries.
Do you take orders for Post Office Box addresses?
We do not process orders for a Post Office Box address.
What are the modes of payment available on the website?
You can make payments via Credit Cards, Debit Cards, UPI, Net Banking, Wallets or any Cash Cards.
How will I know which is the correct size for me?
The fit of our products might vary depending on the fabric, cut and style of the product. Before buying hence, please review our sizing guide and select the size that is best suited to you.
Is the color of my product exactly the same as I see it on the website?
We have done our best to accurately display the colors of the garments on our website, however the colors you see will also depend on the display settings and resolution of your monitor.
Why have I not received my order yet?
In rare situations, orders may get delayed sometimes due to courier or shipment issues. We will keep you updated through calls or emails on the status of your orders. You can reach out to us via call or WhatsApp at 7042407106 or email to support@anantayadesigner.com for further assistance.